Is your cell phone feeling ill? 20/20 Communications Cellular Service Center will get that phone working and feeling better in no time. Any 20/20 Communications location can take your phone for repair and give you a loaner phone if your phone cannot be fixed that day.
Sprint IDEN Service Options
Option
Description
Cost
Walk-in Service
Repair or replace your phone in about an hour
Varies by level
Door-to-Door Express
Phone replacement (via mail service) for active phones demonstrating hardware or software failures
$55 / phone / incident
Nextel Service Plan
A monthly repair program that covers a range of options, including free swaps and repairs on phones that are not covered under Direct Protect.
$2.99 / phone / monthVolume discounts apply for accounts with 51 phones or more
Direct ProtectSM Insurance
Coverage for loss, theft, and incidental damage
$4.95 / phone / month & deductible
Sprint IDEN Service Levels & Costs
Level
What's Covered
Cost
Turnaround Time
1: Phone customization
Software upgrades
Phone customization
Shipping and handling
Antenna replacements
$15 / phone / incident, or included with Nextel Service Plan
About an hour
2: Light repair
Keypad replacements
SIM card replacements
Button replacements
Hardware and software failures
Microphone Replacement
$35 / phone / incident, or included with Nextel Service Plan
About an hour
3: Moderate Repair
Flip replacements
Keyboard replacements
Speaker replacements
Housing replacements
Display replacements
Bottom connector
$55 / phone / incident, or included with Nextel Service Plan
About an hour
Services for other carriers vary, please contact us for more information.
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